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Technical support

We will help resolve issues arising at the stages of installation, configuration, operation and updating of software products, in the mode24/7

Technical support contacts

Phone number: +7 (499) 649-69-77
E-mail: help@visitech.ru

When contacting the technical support service, you must provide the registration number of the certificate for technical support, give your last name, first name and patronymic, position and company. After confirming personal data, you need to describe in detail the problem that has arisen and answer questions from VISITECH specialists.

Response time to a request by e-mail – 1 hour

In case of critical ISOBR failures, the request execution time is no more than 24 hours (except for cases when the technical support staff leaves the site).

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Contact phone number
+7 (499) 649-69-77  

Central office of VISITECH LLC

42/1 Bolshoiy Boulevard, off 2-234,
Skolkovo Innovation Center,
Moscow, Russia, 121205

info@visitech.ru

 

Moscow, Russia

42/1 Bolshoiy Boulevard, off 2-234,
Skolkovo Innovation Center

+7 499 649 69 19
info@visitech.ru

Nizhny Novgorod, Russia

12 Semashko street, off 15-20
info@visitech.ru

Almaty, Kazakhstan

136 Dostyk Avenue, off 1102
+7 778 411 11 19
kz@visitech.ru